overview

AR remote collaboration platform

Eye4Task improves the productivity, effectiveness, accuracy, and safety of workforces connecting experts with remote workers at any moment, and on any device and giving them all the information they need to do their best work.

  • Decrease time to resolution
  • Faster decision making
  • Optimize workflow and resources
  • Reduce costs

Eye4Task promotes remote collaboration and accelerates workflow execution by connecting experts of a control room to technicians on the field

  • Step-by-step instruction
  • Remote guidance in real-time
  • Augmented reality tools

With our mobile App, the field operator receives the task on his smartphone and works supported in real time by the control room. He can send a chat, document, geolocalized photos, and see in augmented reality on his display notes and drawings written by the operator located remotely.

Use of smart glasses and wearable device allows workers to operate hands-free in mission-critical context.

  • See what I see technology
  • Enhance communication
  • Competence transfer
  • Share Knowledge
  • On-demand support
HOW IT WORKS

Intuitive remote guidance

Eye4Task puts the field operator in audio and video connection with an assistance center
that remotely participates in the activity.

See instructions from your smartphone and carry out your tasks quickly.

Technical experts can guide operators on-field from anywhere.

Remote technical experts provide your second pair of eyes, share what you see at every moment.

Key Features

How Eye4Task meet your needs

  • Georeferenced-tasks

    Georeferenced tasks

    Take a georeferenced picture and record data on the platform as reference material to solve disputes.

  • Knowledge-sharing

    Knowledge sharing

    Leverage your existing knowledge remotely, assisting operators on field.

  • Multicast-collaboration

    Multicast collaboration

    Connect unlimited workers simultaneously for collaboration to get good results.

  • Data-analysis

    Data analysis

    Grow with data. Track your success, failure and results to implement your effort.

  • Recording-and-playback

    Recording and playback

    Learn by video. Workforce activities can be recorded to be reviewed and analyzed at every moment.

  • Task-management

    Task management

    Create tasks, checklist and work instruction to optimize operational workflows.

  • Live-chat

    Live chat

    Control room and operators on field share information and discuss a specific issue in real time.

  • AR-Collaboration-tools

    AR Collaboration tools

    Draw on the screen with fingers and manipulate augmented content even when you move around.

  • See-what-I-see-technology

    See what I see technology

    Make decisions faster with remote guidance in real time. Two heads are better than one!

Reason why

Including AR in your business development strategy pays off

Time reduction to interpret work instructions

0%

Time reduction to interpret work instructions
Reduction in factory downtime

0%

Reduction in factory downtime
Reduction in errors

0%

Reduction in errors
Time savings

0%

Time savings
INTEGRATIONS

Eye4Task works perfectly with

USE CASES

Find out how we solved business problems

Hands free safe remote support

  • Industry: Energy & Public Utility
  • Challenge: Safe operations in mission critical environment.
  • Pain: Field operators heavily require real hands free when working on wind turbine, and need to be strongly concentrated on their job and safety.
  • Solution: Remote visualization of real-time field operator point of view through intrinsically safe smartglasses integrated with Eye4Task platform.
  • Result: First time fix, less transport, outsourcing working highers efficiency and a safer working environment – check the video

Discover more about this industry.

Fast knowledge transfer

  • Industry: Professional service contractors
  • Challenge: Improving the learning curve time & speed-up the operators «time2field»
  • Pain: Fast field environment condition changing, Field activities operators heavily rely on support room for real-time support during maintenance activity.
  • Solution: On-demand support provided by AR real-time collaboration & document sharing through tablets or smart-glasses integrated with Eye4Task.
  • Result: First time fix, less transport, outsourcing working highers efficiency and a safer working environment – check the video

Discover more about this industry.

Remote risk assumption & damage assessment

  • Industry: Insurance
  • Challenge: Provide smart tools to the agencies for spading-up SME market penetration
  • Pain: Impossibility by the HQ to support all the agency on the territory with an on premise «risk taker»
  • Solution: Eye4Insurance, mobile app running on tablet, smartphones, smartglasses connecting field agents with remote risk takers & insurance systems to provide realtime support to assume the risk and generate the insurance policy
  • Result: Enabling agencies to approach a new market, speading up the insurance policy submission to the customer. – check the video

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Loading procedure & Shipment localization

  • Industry: Logistic
  • Challenge: Provide actual information to the customers about shipments
  • Pain: Inconsistencies between shipped, expected and received goods.
  • Solution: Eye4Logistic provide to the warehouseman the capability to register, track and photograph any single uploading phase with hands free, matching goods information to the containers and making them available on a web-platform for third party consultation.
  • Result: Full awareness for all the chain about what is shipped, with relative goods pictures and any kind of available documentation.

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Quality check

  • Industry: Manifacturing
  • Challenge: Final product Quality assurance
  • Pain: Faults detected during pre-production phase
  • Solution: Eye4Task enable the centralize quality department to get connected with the company sales force distributed on the territory, to enable a remote quality check on the pre production, and suggest corrective action & calibration on the production chain, to obtain a free from defects final products
  • Result: improved availability of quality department, less production loss, higher customer satisfaction

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Patient’s home caring

  • Industry: Health Care
  • Challenge: Distributed home assistance competence & on-demand patient’s family support
  • Pain: Provide valuable treatment to the de-hospitalized patient’s
  • Solution: Eye4health easily connect home cares giver & Patient’s family to the remote doctors or nurses through an HD real-time video collaboration vith Augment reality capabilities.
  • Result: Home caring treatment improvement, patient’s family competence distribution

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Essential

For companies with field operators that might need Support without hands free facility requirement
€29 /month *
* Billed annually
  • The Essential plan includes:
  • App for Android Smartphone
  • Branded platform
  • AR Remote Collaboration
  • Audio & Video recording
  • On Field GPS Positioning

Advanced

For organization with multi-activity field operations & Centralized skills that doesn’t need hands free facility requirement
Contact us
Talk to our experts and get tailored pricing for your business
  • The Advanced plan includes:
  • App for Smartphone
  • Branded platform
  • AR Remote Collaboration
  • Audio & Video recording
  • On Field GPS Positioning
  • Temporary guest access
  • Advanced Call engagement
  • Checklist / Workinstruction
  • Video / Foto tag
  • Report & Analytics

Ultimate

For Enterprises that need a deep remote collaboration, with high interaction demanding & hands-free facility requirement
Contact us
Talk to our experts and get tailored pricing for your business
  • The Ultimate plan includes:
  • App for Smartphone
  • App for Smart glasses
  • Branded platform
  • AR Remote Collaboration
  • Audio & Video recording
  • On Field GPS Positioning
  • Temporary guest access
  • Advanced Call engagement
  • Checklist / Workinstruction
  • Video / Foto tag
  • Report & Analytics
  • Glass2Glass call
  • Advanced AR Filters
  • Voice Command
  • Real Time translation