Digitization is speeding up the pace of companies, who now require increasingly advanced hi-tech solutions to be competitive and ensure the efficiency of production processes. For example, collaborative platforms are essential for organizing the various production stages and for creating work instructions that allow operators in the field to perform their tasks. Anywhere, anytime, in the best and risk-free conditions.

So what exactly are work instructions? How do they improve production efficiency and safety? Let’s find out in this HeadApp article.

Work instructions: what they are and what they are for

Work instructions are documents that thoroughly describe an activity to be performed. Their purpose? Enable all technicians, especially those operating in mission-critical contexts, to complete a task correctly, efficiently and safely.
In the Industry 4.0, work instructions make knowledge dynamic. In a workflow based on remote information acquisition, though the use of collaborative platforms such as Eye4Task, work instructions improve the performance, the quality, and the execution time of the activity to be completed. Because assigning instructions that operators can share is fundamental. And so is the check-list that on-site technicians must fill out in order to complete the intervention according to quality standards.

Think of field operators who have to repair a particular piece of equipment in critical contexts. This operation requires different and extremely specialized knowledge and skills that a single technician may not possess. The solution to this problem? Wearable devices, augmented reality collaborative platforms, and remote expert support.

Work instructions: how to ensure efficient production

Work instructions, if optimally created and assigned, guarantee the quality of procedures and of business processes, strengthening workflows with complete information and allowing for the expert in the field to complete a task more easily. Results are ensured both in terms of the expected company’s quality standards (not an optional extra!) and of the safety of field workers.
On-field operators have a series of tools at their disposal, such as smart glasses in AR offering real-time connection with experts operating remotely. What’s more, once on site, they already have their list of tasks to carry out, the necessary information and the most advanced tools to complete their intervention.

Thanks to work instructions, operators in the field can carry out their assigned activities with a “self-solving” approach. They are aware that, if they should ever need help, remote experts are ready to assist them. In addition, work instructions allow to objectify and standardize the interventions in the field, thus zeroing the post-editing time for both the client’s and the company’s report.

Eye4Task, the collaborative workflow platform

In the increasingly competitive and fast-paced world of manufacturing, creating detailed work instructions is the solution to improving performance and meeting quality standards, reflecting the reliability of procedures, of processes and of a quality product.
We mentioned high-risk interventions. So, imagine an expert who has to perform a complex operation in a critical context. He cannot consult a manual for instructions: he needs both hands free to operate the equipment and deliver the best results. In order to do this, he may need real-time assistance to perform some of the operations.

How can you offer professionals the assistance they need? By equipping them with devices using the highly innovative Eye4Task collaborative platform and its versatile interface. HeadApp has created this ready2use platform that manages business workflows to ensure “hands-free” collaboration between the workforce, and to bring the company’s know-how to on-site technicians through real-time interaction in the field.

For more information on the HeadApp software, contact us for a free consultation or visit our Solutions page.